Booking Terms:
By using abodehotels.com.au and/or purchasing products or services through the site, you are agreeing to the following terms and conditions:
- You must be at least 18 years of age to book any accommodation with Abode Hotels.
- To make changes to your booking, you must contact Abode Hotels directly via 1300 122 633 or via the contact page.
- Bookings made via third party websites can only be changed by contacting the third party itself, not Abode Hotels.
Payment:
You agree to make payment at the time of booking via a debit to your nominated credit card. The amount debited is the amount shown on our booking page prior to you clicking the “BOOK NOW” button on that page. Prices quoted are in $AUD.
Please note there is a credit card surcharge of 1.3% on Visa, 1.59% on Mastercard and 2.75% for Amex.
Cancellation:
Standard Cancellation Policy: No cancellation charge applies prior to 14:00 local time up to one (1) day prior to arrival. After that time, the first night’s accommodation will be charged.
Non-Refundable Cancellation Policy: Advance Bookings will attract 100% cancellation fee. No modifications and/or cancellations can be made on Advance Purchase Bookings. This booking is non-refundable.
Strict cancellation policies apply for groups and long stay bookings (14/30 days cancellation). Please contact the hotel directly to enquire about these terms and conditions.
Some packages and special deals may have a non-refundable policy. Please contact the hotel directly to enquire about these terms and conditions.
Smoking Policy:
Please be advised that all Abode Hotels are 100% non-smoking properties, including all rooms and balconies. A cleaning fee will apply if there is evidence of smoking in the rooms or balconies.
After Hours Attendance:
If you plan on arriving outside of the reception opening hours, please contact the hotel to make arrangements for check-in.
Please be advised that after hours attendance for lost keys may incur a call-out fee.
