To redeem a gift voucher, please contact our Reservations team directly, phone 1300 122 633 or email reservations@abodehotels.com.au and quote the voucher number. All gift vouchers have a 36 month expiry date.
READ MORECan I purchase a gift voucher?
Purchase the gift of a great sleep or a great adventure with Abode Hotels. The ideal gift for family, friends or even yourself, an Abode Hotels gift voucher offers the perfect excuse for a little getaway. Starting from $100, you can purchase a voucher for the location of your choice here: https://abode-hotels.vouchercart.com/app
READ MORECan I bring my pet?
Abode Hotels makes travelling with pets easy. The following properties offer pet-friendly rooms, subject to availablilty: Abode Belconnen, Abode Gungahlin, Abode Kingston, Abode Narrabundah, Abode Malua Bay, and Abode Tuggeranong. Simply select our Pet Package at the time of booking. For more information, click here If you have an assistance dog or wish to discuss […]
READ MORECan I smoke on the premises?
All Abode Hotels are strictly non-smoking including in guest rooms, on balconies and all public spaces. We ask those who smoke to be always a minimum of 10 metres from the outside of the hotel. This also applies to e-cigarettes and vapourisers. Failure to comply may result in financial penalty.
READ MORECan I choose the type of bed I want, request a room with a view, or request a room on the ground floor?
All special requests are subject to availability and cannot be guaranteed. Please contact the property on the day of arrival to make arrangements. If you have booked a room with a king bed and require it to be split, we appreciate a minimum of 24 hours notice.
READ MOREWhat is the after-hours check-in/check-out procedure?
If you plan to arrive after reception closes, please contact us to let us know of your ETA. If you have not arrived by reception closure, a text message will be sent to the mobile associated with the booking, with a unique code to access a key lock box near the hotel entry. We have […]
READ MOREWhat is the reception opening hours?
Reception hours vary from one Abode Hotel to the next, and may be temporarily reduced as a result of COVID-19. See the relevant property page for more details. Alternatively, we have staff available 24 hours on 1300 122 633. Both Abode Woden and Abode Belconnen have 24 hour reception.
READ MORECan I store my luggage at the hotel?
Our reception team are always happy to store your luggage for you, ahead of check-in or after check-out – safely and securely.
READ MORECan I arrange an early check-in or late check-out?
Early check-in and late check-out are subject to availability only. We will do our best to accommodate your request, however we cannot guarantee this. We recommend you phone the property directly on the day to make arrangements and confirm availability. Please note, charges may apply for late check out after 11:00am.
READ MOREWhat time is check-in and check-out?
Check-in is 2:00pm and check-out is 10:00am, local time (AEST).
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